GetResponse Review – Basic Overview

With this GetResponse review, I will cover all the basics of the program to determine if it is worth spending money on. They are one of the more popular email platforms around and it is used mainly as an auto-responder service, but they are better known for being an all-in-one platform when it comes to marketing services. Their email marketing service has always been top-notch, so how does the rest of their services compare? Well, let us find out.



What is GetResponse?

Mainly, the program is an email marketing service provider that offers tools needed in the creation of emails, email campaigns/lists, and so on. In other words, it is a hyped-up auto-responder, which includes a multitude of extra marketing tools to be used at your discretion. GetResponse offers more than most other auto-responder service providers, including:

  • Landing Pages
  • Webinars
  • Tools to run and manage paid ads
  • Auto-responder (Email Marketing Services)
  • Marketing Automation
  • Conversion Funnel

Getresponse review

Founder and Short History

Simon Grabowski founded GetResponse back in 1998 as a way of setting up an email list and a way of dripping content at preset times. Thus, using only $200, he created GetResponse, a program that would over time grow, becoming something much more as more tools and features were added, making the program better and better, allowing it to rise and become as successful as it is today.


Getresponse Pricing

GetResponse has a free trial, as well as the following plans:

Keep in mind that the price is affected by list size.


Monthly – $19 to $539 per month.

Yearly – $15.58 to $441.98 per month.

2 Year (24 Month) – $13.30 to $377.30 per month.


Monthly – $59 to $599 per month.

Yearly – $48.38 to $491.18 per month.

2 Year (24 Month) – $41.30 to $419.30 per month.


Monthly – $119 to $699 per month.

Yearly – $97.58 to $573.18 per month.

2 Year (24 Month) – $83.30 to 44489.30 per month.

Max plans have custom pricing.


Any Up-Sales?

The program itself has no up-sales whatsoever. You get what you have paid for. They offer different plans, including custom ones, and those are the only monthly costs you will have from them. However, they do offer a marketing toolkit, which is a 3rd party program/service, but the toolkit is not a must-have and comes at a discount for premium members.


What About A Money-Back Guarantee?

GetResponse offers a free trial, but not a money-back guarantee. The free trial can be used on any of the plans, except for the custom ones, and last up to 30 days, not to mention the free-for-life, very basic plan that you can join.


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Is The Program Legit?

GetResponse has been around for a lifetime, and to add to that, they have millions of successful clients, and therefore, it is safe to conclude that the program is most definitely a legitimate one.


User Interface

The platform has a neat appearance and is easily navigated, with tabs, categories, and so forth. I am most fond of the quick actions portion, which is a list of your most popular performed tasks. The dashboard can also be easily customized, removing or adding widgets and so forth.

Email Marketing – A Drag-and-Drop editor allows for a large variety of email types to be created. It is completely user-friendly and easily learned and gotten used. The editing is simple and the templates are easy to use. Managing lists can be relatively easy, once you have gotten used to it. They have a multitude of templates for forms (Registration, Opt-In, and Opt-out), which are easily edited and managed.

In summary, the email marketing service is simple and easy to use, once you’ve gotten accustomed to it, and the rest of the tools/features. A Bit of a learning curve is involved as with most programs, and I have found that the landing page builder can be glitchy.

Getresponse review

What about Technical Support?

The support offered by GetResponse is good, and it includes an online chatbox, made up of tons of people, quite a few of them being professionals that know what it is they are doing. This allows one to ask questions and get the answers within minutes. Other types of support are also offered including, live support from GetResponse employees. In summary, very reasonable support.


What About Tutorials?

GetResponse offers a wide range of articles covering each section/tool, including topics such as setting up your email marketing campaigns as well as managing your marketing automation and lists. They furthermore have the GetResponse academy, a very good and on-point academy that teaches people how to create lists and such.

Getresponse review

Features that Stand Out For Me

Email Marketing – A bunch of tools and/or features to help design, create, manage and automate emails and lists.

Conversion Funnel – Tools/features to create different kinds of funnels.

Landing Pages – Features and tools needed for creating landing pages and so forth.

Marketing Automation – The tools needed to automate as much of your marketing as possible.

Webinars – Video and webinar tools to help you interact with clients and audiences.

Paid Ads – Tools needed to create paid advertising.

List Building Program – GetResponse University, an online course to teach you everything about email marketing via GetResponse.

Website Builder – 2 Ways of building a website, DIY, or AI-assisted.

Market Place – GetResponse products to promote.

Mobile Apps – Mobile apps created by GetResponse, including the GetResponse app.

Getresponse review

GetResponse Review – Pros

GetResponse offers a free 30-day trial, that will give you access to all of their tools/features, without the need to give up any payment details.

You get a significant discount when signing up for the 1 – 2 year plans.

GetResponse comes with integrated CRM.

They offer a multitude of tools and features including some rather impressive ones such as their marketing automation.

Tools and/or features are mostly easy to understand and simple to use.

GetResponse not only offers a massive amount of functional and great-looking templates, but they also have blank ones that can be customized to suit your needs.

Getresponse review


There are no refund policies or money-back guarantees at all. Once you have paid, you will not be seeing that money again.

Canceling subscriptions can be a difficult quest to complete.

The platform does have some glitches, especially around the landing page builder.

Importing lists from other servers can be a difficult task.


My Personal Opinion…

GetResponse used to be my go-to, and I’d still rather use some of their features over those of other email marketing service providers, however, they are sadly not my top recommendation anymore for these reasons:

Some of their terms are dubious, or just completely confusing.

The GetResponse compliance team works extremely hard to ensure that emails and lists are of high quality, to keep their relevance scores high. This is of course understandable as one would not want for emails to be flagged as spam, but maybe they are working a little too hard on this, or at the very least, they could approach the situation differently. Let me explain unless you have a great database, your list can go up in smoke rather quickly, and you cannot get it back. To put it simply, they have a no bad list tolerance. Now obviously you do not want a bad list, but because of this, the platform is not beginner-friendly, or for inexperienced email marketers. I just think, members should be given enough time to export their lists, before shutting it down.

Thinking of exporting your list from a third party to GetResponse? Well, may the odds be forever in your favor? Not to mention, you could spend a lot of time and effort on building a list, only to have it closed down and completely gone forever.

To sum it all up, unless you are 100% sure your database is good, then GetResponse is not for you. If you so much as violate a single term, your account gets shut down, with no means of exporting your list beforehand, thus losing all your contacts. If you do decide to use GetResponse, export your list on a frequent base as a means of backup.

The final verdict, it is not recommended for beginners at all but is an awesome platform to work with, if you know what you are doing.

Do you use GetResponse or used it in the past? To refrain from making this a one-sided opinion, please be so kind as to tell us about your experience in the comment section. It would be much appreciated!

Well, that is it for now, thank you for stopping by.

Have an Awesome Day!

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